Privacy Policy

Introduction

MedWHOLE Alliance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Professional information (job title, organization, credentials)
• Educational background and qualifications
• Payment information for program fees
• Application materials (CV, cover letters, references)
• Program participation data and assessment results

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and manage our training programs and services
• Process applications and registrations
• Communicate with you about programs, services, and opportunities
• Process payments and maintain financial records
• Improve our website, programs, and services
• Conduct research and evaluation
• Comply with legal obligations
• Send newsletters and marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, payment processing, email delivery, and other services
• Partners: Organizations we collaborate with for program delivery, with your consent
• Legal Requirements: When required by law or to protect our rights and safety
• Aggregated Data: De-identified, aggregated data for research and reporting purposes

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to or restrict certain processing of your information
• Withdraw consent for marketing communications
• Request a copy of your information in a portable format

To exercise these rights, please contact us at privacy@medwholealliance.org. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

MedWHOLE Alliance
Email: privacy@medwholealliance.org
Phone: +254 20 1234567
Address: Nairobi, Kenya